FAQs

PAYMENT INFORMATION

Address Confirmation

Please ensure your address is accurate before placing an order. If delivery fails due to an incorrect or incomplete address, the package will be disposed of by logistics. 

Estimated Delivery Time

Orders may take 7-14 business days to arrive. Please note that shipping times do not include the standard 1-3 business days processing time.

Order Processing and Shipping Time

Orders are processed based on item availability and payment approval. During high volume periods, availability may change during processing. Most orders placed on business days will be processed and shipped within 1-3 days. Weekend or holiday orders will be dispatched the following business day. 

Updating Shipping Address

Normally, we ship to the address provided during order placement. If you need to update the shipping address, please contact us at supersnatchers@gmail.com immediately. Please mark your email as URGENT 🚨. Address changes must be made before the order is shipped. 
 

Invoice and Tracking Number

All invoices are sent within 2 hours of purchase. If you do not receive your invoice within this timeframe, please email supersnatchers@gmail.com with your name and confirmation number.

Tracking numbers will be provided once your product has been shipped.

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Created by artisans

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SHIPPING INFORMATION

Free Shipping Eligibility

Free shipping is available for orders over $150.00. 

Shipping Origin

Our products are shipped from the USA. We’ve partnered with top manufacturers and distributors globally to ensure high-quality products are delivered promptly. 

International P.O. Box or APO Box

We do not deliver to PO Boxes or APO addresses. For inquiries regarding international shipping, please contact us at supersnatchers@gmail.com
 

Missing Package

If you haven’t received your delivered order or it’s lost in transit, please contact supersnatchers@gmail.com. We’ll assist you by connecting you with carrier services

Shipping Methods

 We utilize external delivery services (FedEx, DHL); however, delivery times cannot be guaranteed. 

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